100% Satisifaction Guarantee

Fill Your Heart prides itself on excellent customer service and product quality. Each item is hand inspected for quality prior to being shipped to you.

100% Satisfaction Guarantee and Exchange Policy

We stand behind our products and are proud to offer a 100%satisfaction guarantee on any defective or damaged merchandise. Our guarantee includes exchanges only. No refunds are available on personalized items. PERSONALIZED merchandise cannot be returned or exchanged. Dated items cannot be returned or exchanged for any reason after event date, regardless if they are defective or damaged, as Fill Your Heart cannot be responsible for the use of the merchandise. Items without personalization may incur a restocking fee. Fill Your Heart will gladly reimburse return shipment costs of authorized exchanges/returns (non-personalized merchandise returned for credit will not qualify for shipping reimbursement). Express shipping costs will not be reimbursed; only ground services will be reimbursed. Fill Your Heart will pay to ship authorized replacements via UPS ground service only. Please place your gift order at least 3 weeks prior to event date; this will help alleviate *Rush-Shipping charges. Please inspect goods IMMEDIATELY. Any defects or damages MUST be reported within 10 business days of delivery date No Exceptions. Click here for contact information.